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Frequently Asked Questions

Find clarity on maintenance, lifespans, customization, and what to expect during your bespoke hair transformation journey.

General & Maintenance Care Answers

The lifespan of your hair extensions depends on the method used and how well they are maintained. Generally, clip-ons can last a year or more, while professional methods like nano/micro rings, fusion, and sandwich extensions require repositioning every 6 to 8 weeks as your natural hair grows.
Yes, absolutely! You can and should wash your extensions. We recommend using a sulfate-free and paraben-free shampoo to preserve the hair's moisture and avoid stripping its natural oils. Be gentle and avoid scrubbing at the roots if you have semi-permanent extensions.
No, when applied and removed professionally by our trained experts, and maintained correctly at home, hair extensions will not damage your natural hair. We carefully assess your hair type to recommend the safest application method.
Since our extensions are made of 100% premium human hair, they can be colored. However, we highly recommend having any coloring done professionally at our studio to avoid damaging the extensions. Lightening extensions is generally discouraged.
Maintenance is key! Always brush gently starting from the ends, use sulfate-free products, avoid sleeping with wet hair, and loosely braid your hair before bed. We provide a complete maintenance guide during your consultation.
Yes, most of our premium extensions are reusable. Methods like sandwich extensions and micro-rings can be moved up as your natural hair grows, making them a great long-term investment.
We perform a detailed, multi-spectral hair analysis during your initial consultation. By examining the density, curl pattern, and base undertones of your natural hair, our experts ensure a custom-colored and perfectly blended match.
Yes, you can maintain an active lifestyle! We recommend tying your extensions in a loose ponytail or braid, and applying a leave-in conditioner prior to swimming to protect them from chlorine or salt water.

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